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Support Info

Where is the serial number?

Depending on the model type and year, the serial number can be found stamped into the metal of the frame in one of two locations on your ebike by Rad Power Bikes:

  1. On the front or back of the head tube below the RAD head tube badge

  OR

      2. On the underside of the bottom bracket

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We recommend keeping the serial number for your records and registering your bike with bikeindex.org to help recover your bike in the event it gets lots or stolen. For more information, check out the Help Center article on registering your ebike.

Need help? Get in touch!

Sales

Rad Power Bikes

Interested in adding ebikes to your delivery fleet or increasing the size of your existing fleet? Contact the Rad Power Bikes Domino's Sales team:

(800) 939-0310 x4
b2b@radpowerbikes.com

‍Monday - Friday

9 a.m. - 5 p.m. PT

Support

Rad Power Bikes

Have a question about maintaining your existing ebike fleet? Contact the Rad Power Bikes Domino's Product Support team:

(800) 939-0310 x9
dominossupport@radpowerbikes.com

‍Monday - Friday

9 a.m. - 5 p.m. PT