If you are interested in purchasing from Rad Power Bikes, please reach out to our Commercial Sales Team at b2b@radpowerbikes.com or visit https://www.radpowerbikes.com/pages/commercial.

Support Info

Where is the serial number?

Depending on the model type and year, the serial number can be found stamped into the metal of the frame in one of two locations on your ebike by Rad Power Bikes:

  1. On the front or back of the head tube below the RAD head tube badge


      2. On the underside of the bottom bracket


We recommend keeping the serial number for your records and registering your bike with bikeindex.org to help recover your bike in the event it gets lots or stolen. For more information, check out the Help Center article on registering your ebike.

Need help? Get in touch!

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Rad Power Bikes

Interested in adding ebikes to your delivery fleet or increasing the size of your existing fleet? Contact the Rad Power Bikes Domino's Sales team:


‍Monday - Friday

9 a.m. - 5 p.m. PT

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Rad Power Bikes

Have a question about maintaining your existing ebike fleet? Contact the Rad Power Bikes Domino's Product Support team:


‍Monday - Friday

9 a.m. - 5 p.m. PT