Any product sold beginning 8/15/22 will be sold with a 30 day warranty

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Support Info

Download My Owner's Manual

You should have received an owner's manual with your bike shipment, typically shipped inside of the small cardboard box with the battery charger and toolkit in your order.


RadCity Step-Thru Owner's Manual


To download a manual, use your mouse to hover near the top of the page, click on the download icon, circled in red below, and save the manual in a location you will remember on your computer.


Need help? Get in touch!

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Rad Power Bikes

Interested in adding ebikes to your delivery fleet or increasing the size of your existing fleet? Contact the Rad Power Bikes Domino's Sales team:

(800) 939-0310 x4

‍Monday - Friday

9 a.m. - 5 p.m. PT

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Rad Power Bikes

Have a question about maintaining your existing ebike fleet? Contact the Rad Power Bikes Domino's Product Support team:

(800) 939-0310 x9

‍Monday - Friday

9 a.m. - 5 p.m. PT